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Delivery EU

International orders

  • All international orders are shipped via GLS or DPD spedition. 

  • Once your order has been shipped, we will send you an email with your track & trace number.

Delivery cost for parcels via GLS/ DPD spedition

Country Delivery cost/parcel till 20 kg:             Free shipping from purchase:       
SR 6,50€ 200€
AT, DE, HU, PLAT, DE, HU, PL 8,90€ 250€
BE, NL, HR, DK, LUX 10,50€ 250€
FR, IT, NL, SLO, EST, LAT, LIT, RO, BG, SWE 15,50€ 250€
F, NO, POR, ESP, IR, CH, FL, UK 24,00€ 250€

 

Delivery cost for paddles

Country Delivery cost for paddle shippment: Free shipping from purchase:  
SR   300€
AT, DE, HU, PLAT, DE, HU, PL   500€
BE, NL, HR, DK, LUX   500€
FR, IT, NL, SLO, EST, LAT, LIT, RO, BG, SWE   500€
F, NO, POR, ESP, IR, CH, FL, UK   500€

 

Delivery cost for kayaks

Country Delivery cost for kayak shippment: Free shipping from purchase:    
SR    
AT, DE, HU, PLAT, DE, HU, PL    
BE, NL, HR, DK, LUX    
FR, IT, NL, SLO, EST, LAT, LIT, RO, BG, SWE    
F, NO, POR, ESP, IR, CH, FL, UK    

Acceptance and complaints

 

  • When taking over the shipment, it is necessary to check the packaging of the shipment - an obvious defect (damage to the packaging) must be reported immediately and noted in the waybill.

  • It is thus possible to accept the shipment even with this defect without worrying about the subsequent application of any damage.

  • Check the contents of the shipment after the driver's departure, the driver does not wait for the contents to be checked during delivery - hidden defects can be reported within 3 days after receiving the shipment and request a damage report.

 

Water Element - Vodácké centrum,

Veslařská ulice (u mostu přes řeku, sport.areál U Hrocha),

624 00 Brno.

Email info@vodacke-centrum.cz, phone +420 737 332 592.

 

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