International orders
All international orders are shipped via GLS or DPD spedition.
Once your order has been shipped, we will send you an email with your track & trace number.
Delivery cost for parcels via GLS/ DPD spedition
| Country | Delivery cost for parcel till 20 kg: | Free shipping from purchase: |
| SR | 6,50€ | 199€ |
| AT, DE, HU, PL | 8,90€ | 225€ |
| BE, NL, HR, DK, LUX | 10,50€ | 250€ |
| FR, IT, NL, SLO, EST, LAT, LIT, RO, BG, SWE | 15,50€ | 250€ |
| F, NO, POR, ESP, IR, CH, FL, UK | 24,00€ | 250€ |
Delivery cost for paddles
| Country | Delivery cost for paddle shippment: | Free shipping from purchase: |
| SR | 19€ | 399€ |
| AT, DE, HU, PL | 32€ | 399€ |
| BE, NL, HR, DK, LUX | 59€ | 500€ |
| FR, IT, NL, SLO, EST, LAT, LIT, RO, BG, SWE | 59€ | 500€ |
| F, NO, POR, ESP, IR, CH, FL, UK | 75€ | 500€ |
Delivery cost for kayaks (lenght up to 300 cm)
| Country | Delivery cost for kayak shippment: | Free shipping from purchase: |
| SR | 3 or more boats | |
| AT, DE, HU, PL | 3 or more boats | |
| BE, NL, HR, DK, LUX | 3 or more boats | |
| FR, IT, NL, SLO, EST, LAT, LIT, RO, BG, SWE | 3 or more boats | |
| F, NO, POR, ESP, IR, CH, FL, UK | 3 or more boats |
Acceptance and complaints
When taking over the shipment, it is necessary to check the packaging of the shipment - an obvious defect (damage to the packaging) must be reported immediately and noted in the waybill.
It is thus possible to accept the shipment even with this defect without worrying about the subsequent application of any damage.
Check the contents of the shipment after the driver's departure, the driver does not wait for the contents to be checked during delivery - hidden defects can be reported within 3 days after receiving the shipment and request a damage report.
Water Element - Vodácké centrum,
Veslařská ulice (u mostu přes řeku, sport.areál U Hrocha),
624 00 Brno.
Email info@vodacke-centrum.cz, phone +420 737 332 592.
International orders
All international orders are shipped via GLS or DPD spedition.
Once your order has been shipped, we will send you an email with your track & trace number.
Delivery cost for parcels via GLS/ DPD spedition
| Country | Delivery cost for parcel till 20 kg: | Free shipping from purchase: |
| SR | 6,50€ | 199€ |
| AT, DE, HU, PL | 8,90€ | 225€ |
| BE, NL, HR, DK, LUX | 10,50€ | 250€ |
| FR, IT, NL, SLO, EST, LAT, LIT, RO, BG, SWE | 15,50€ | 250€ |
| F, NO, POR, ESP, IR, CH, FL, UK | 24,00€ | 250€ |
Delivery cost for paddles
| Country | Delivery cost for paddle shippment: | Free shipping from purchase: |
| SR | 19€ | 399€ |
| AT, DE, HU, PL | 32€ | 399€ |
| BE, NL, HR, DK, LUX | 59€ | 500€ |
| FR, IT, NL, SLO, EST, LAT, LIT, RO, BG, SWE | 59€ | 500€ |
| F, NO, POR, ESP, IR, CH, FL, UK | 75€ | 500€ |
Delivery cost for kayaks (lenght up to 300 cm)
| Country | Delivery cost for kayak shippment: | Free shipping from purchase: |
| SR | 3 or more boats | |
| AT, DE, HU, PL | 3 or more boats | |
| BE, NL, HR, DK, LUX | 3 or more boats | |
| FR, IT, NL, SLO, EST, LAT, LIT, RO, BG, SWE | 3 or more boats | |
| F, NO, POR, ESP, IR, CH, FL, UK | 3 or more boats |
Acceptance and complaints
When taking over the shipment, it is necessary to check the packaging of the shipment - an obvious defect (damage to the packaging) must be reported immediately and noted in the waybill.
It is thus possible to accept the shipment even with this defect without worrying about the subsequent application of any damage.
Check the contents of the shipment after the driver's departure, the driver does not wait for the contents to be checked during delivery - hidden defects can be reported within 3 days after receiving the shipment and request a damage report.
Water Element - Vodácké centrum,
Veslařská ulice (u mostu přes řeku, sport.areál U Hrocha),
624 00 Brno.
Email info@vodacke-centrum.cz, phone +420 737 332 592.
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